Show dates, guest details and apartment assignment together. Bookings from Booking.com, Airbnb and other connected channels are the target input; each connection requires provider access.
The complete journey
The entire stay.
One coordinated workflow.
LaufaHost is designed to carry context from a new reservation through guest communication, cleaning and issue resolution. AI helps with repeatable steps while your team remains in charge.
At a glance
Starts withReservation and property
Moves throughGuest messages and tasks
Ends withCompleted work and follow-up
A typical stay
What happens after a booking?
Each stage uses information already associated with the guest, property and upcoming stay.
Create a confirmation with the relevant arrival details, house information and a link or attachment where appropriate. Choose whether a person reviews before sending.
Schedule check-in guidance and surface missing information or special requests to the team.
Use apartment-specific knowledge to suggest responses to common questions. Uncertain or sensitive issues move to a person.
Turn a reported issue into an assigned task with context, priority and a checklist for cleaning or maintenance staff.
After checkout, track cleaning completion, open defects and readiness for the next arrival.
Control is configurable. Managers choose which messages need review, which tasks are assigned automatically and when an exception is escalated.
Roles and handoffs
A shared view, different responsibilities.
Managers, guest support and on-site staff need different actions from the same stay.
Manager
See occupancy, unresolved guest requests and the operational status of each apartment.
Guest support
Review suggested responses with reservation history and property instructions in context.
Cleaning team
Work through apartment checklists, report missing items and mark completion.
Maintenance
Receive a clear issue description, location and status for follow-up.
Explore more
See the connected workflow.
Work with us on the next stage.
We’re speaking with property managers and potential integration partners. Tell us about your portfolio and the work your team handles every day.