Checkout-triggered tasks
Prepare cleaning work after departure with apartment, timing and next arrival in view.
Cleaning & maintenance
A guest checks out.
The work moves forward.
LaufaHost connects reservation events and guest-reported problems with the people who prepare, clean and maintain the apartment.
At a glance
TriggerCheckout or reported issue
AssignmentCorrect team and apartment
OutcomeCompletion or escalation
Cleaning coordination
A repeatable process for every turnover.
Staff should know where to go, what to check and what still needs attention.
Structured checklists
Use separate checklist items for cleaning, supplies and apartment-specific checks.
Status and handoff
Track assigned, in progress and completed work, so managers can see readiness.
Issue reporting
Let staff flag damage, missing items or faults while working through a checklist.
Maintenance follow-up
Keep problems from getting lost in chat.
A guest complaint or cleaner observation should create a clear, traceable next action.
From message to issue
Connect the guest report to the apartment and reservation rather than copying it between tools.
Validation and assignment
Review the issue, decide urgency and assign a maintenance task.
Property history
Keep the issue and resolution with the apartment for future reference.
Guest follow-up
Give support the status needed to update the guest without chasing the team.
Staff experience. A focused phone experience for cleaning and maintenance teams is part of the product plan. Task dispatch through external messaging services is not presented as a live capability.
Explore more
See the connected workflow.
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